Privacy Policy – Dakota Jack HVAC
Last Updated: January 2026
Dakota Jack HVAC we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (dakotajackhvac.com), use our services, book appointments, or interact with us through Jobber or other platforms.
By using our website, booking services, or providing us with your personal information, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, address, phone number, email address
- Service address and property details
- Payment information (processed securely by third-party providers)
- Any information you voluntarily provide (e.g., service requests, photos of HVAC issues)
Automatically Collected Information
- IP address, browser type, device information
- Pages visited, time spent on site, referral sources (via cookies, analytics tools)
Third-Party Data When you book through Jobber, we receive information such as your contact details, appointment preferences, service notes, and payment status as part of our service agreement with Jobber.
2. How We Use Your Information
We use your information to:
- Provide and schedule HVAC services (installation, repair, maintenance, tune-ups)
- Communicate with you about appointments, quotes, invoices, and service updates
- Process payments and send receipts
- Improve our services and website experience
- Send occasional marketing messages (promotions, seasonal tips) – you can opt out at any time
- Comply with legal obligations (e.g., tax records, warranties)
3. How We Share Your Information
We do not sell your personal information. We may share it only in these limited cases:
- With Jobber and our trusted service providers (payment processors, scheduling tools, cloud storage)
- With subcontractors or technicians performing work at your property (limited to name, address, service details)
- To comply with law enforcement, court orders, or legal requirements
- In the event of a business merger, sale, or asset transfer
4. Data Security
We take reasonable steps to protect your information, including secure servers, encrypted payment processing, and limited employee access. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
You have the right to:
- Access, correct, or delete your personal information (contact us to request)
- Opt out of marketing emails/texts (use unsubscribe link or reply STOP)
- Request we stop using certain data (subject to legal/service obligations)
To exercise these rights, email us at dakota@dakotajackhvac.com or call (936) 235-6722.
6. Cookies & Tracking
We use cookies and similar technologies to improve site performance and analyze usage. You can manage cookie preferences in your browser settings. For more details, see our Cookie Policy (link if separate).
7. Children’s Privacy
Our services and website are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact: Dakota Jack HVAC11531 Brentwood Court, Conroe, Texas 77303 Phone: (936) 235-6722 Email: dakota@dakotajackhvac.com